Eco Family Penthouse
- 322 ft2
- 5 Guests
- 1 King + 1 Twin + 1 Bunk Beds
Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710, Mexico
Contact: +1 (888) 605-1350
WELCOME TO
Sandos Caracol Nature Resort & Water Park
All-Inclusive Riviera Maya Beach Escape with Water Park Fun
Stay on a white-sand beach near Playa del Carmen, where jungle, mangroves, cenotes and natural lagoons shape an all-inclusive family resort experience. Enjoy included buffet breakfast, multiple restaurants and bars, free water park access, outdoor pools, hot tubs, beach activities, eco-adventures, snorkeling, sailing, tennis, pickleball, fitness classes and evening entertainment, with the region’s international airport about 45 minutes away and downtown Playa del Carmen roughly 15 minutes by car.
WHAT'S INCLUDED IN YOUR STAY
ALL-INCLUSIVE
Dining & Drinks
Enjoy free buffet breakfast, restaurants including El Templo and La Toscana, plus nine bars, two poolside bars and a swim-up bar.
24-Hour Dining
Standalone room service is not offered; instead, El Nido provides 24-hour dining, with alcohol service ending at 2 am.
Pools & Beach
Relax beside two outdoor pools, pool umbrellas, beach umbrellas, hot tubs and poolside bars, with white-sand beachfront access on site.
Nightly Entertainment
Drinks are served at the open-air theater terrace during nightly shows, with lounge parties and live music also listed on site.
Sports & Fitness
Included activities feature beach volleyball, beach yoga, tennis, pickleball, fitness classes, snorkeling, sailing, scuba diving, ecotours and hiking or biking trails.
Free Wi-Fi
Free Wi-Fi is available in public areas, with Select Club Adults Only guests also receiving Wi-Fi in exclusive club areas.
Discover top Accommodations
Rooms & Suites
SAVOR THE FLAVOR
reSTAURANTS & BARS
El Templo
Japanese Teppanyaki Restaurant
A lively Japanese teppanyaki restaurant at Sandos Caracol Nature Resort & Water Park offering tableside dinner preparations with a variety of Asian flavors. El Templo is perfect for guests who enjoy chef-led cooking and a spirited evening atmosphere with theatrical flair.
Las Máscaras
Mexican Buffet Restaurant
A vibrant Mexican buffet restaurant at Sandos Caracol Nature Resort & Water Park serving regional flavors beneath a massive palapa roof, surrounded by colorful Mexican masks and artwork. Las Máscaras is perfect for casual family meals with a festive feel, reached by a path through mangrove trees.
La Laguna
International Buffet Restaurant
A lively international buffet restaurant at Sandos Caracol Nature Resort & Water Park serving breakfast, lunch and dinner with live cooking stations for made-to-order dishes. La Laguna suits families and groups looking for variety, with an easygoing feel throughout the day.
El Nido
Mexican Taco Restaurant
A casual Mexican taco restaurant at Sandos Caracol Nature Resort & Water Park offering tacos and snacks in an easygoing à la carte setting. El Nido is perfect for relaxed bites between resort adventures, with a simple, flavorful feel made for quick cravings.
La Toscana
Italian Restaurant
A welcoming Italian restaurant at Sandos Caracol Nature Resort & Water Park serving pastas, pizzas and desserts, with buffet-style breakfast and lunch plus à la carte dinner. La Toscana is perfect for relaxed Italian favorites throughout the day, with a trattoria feel.
BOOK YOUR STAY NOW
Questions? Contact Us!
- Agents Available 24/7
- Lowest Price Guaranteed
- Complimentary Perks & Upgrades
- Agents Available 24/7
- Lowest Price Guaranteed
- Complimentary Perks & Upgrades
hotel location
Explore The Area
Set along white-sand shores just north of Playa del Carmen, Sandos Caracol Nature Resort & Water Park offers an all-ages escape surrounded by jungle, mangroves and natural lagoons. The resort’s own Cenote Cristalino sits right on the property, alongside free-roaming spider monkeys, coatis and iguanas for unforgettable encounters just steps from your room. Nearby, guests can explore Xcalacoco beach, a quiet nature spot ideal for a peaceful walk along the sand. Day trips to nearby ancient Maya ruins and the region’s famous cenotes offer culture and adventure within easy reach. The lively town of Playa del Carmen and its Quinta Avenida are also nearby for shopping, dining and nightlife. Conveniently located about 45 minutes to just under an hour from the region’s international airport, this resort blends jungle seclusion with easy access to top nearby attractions.
What's Nearby
FREQUENTLY ASKED QUESTIONS
SANDOS CARACOL NATURE RESORT & WATER PARK FAQs
Is Sandos Caracol Nature Resort & Water Park a family-friendly resort?
Yes, Sandos Caracol Nature Resort & Water Park is an all-inclusive, family-friendly resort featuring a free water park, a Kids Club (Chikipark) for younger children, and teen activities for older kids, alongside a dedicated adults-only Select Club section for travelers seeking a quieter retreat.
Does Sandos Caracol Nature Resort & Water Park have an adults-only area?
Sandos Caracol Nature Resort & Water Park includes the Select Club, a private adults-only section for guests 18 and up with its own reception, an exclusive pool and jacuzzi, a private beach area with hammocks and Bali beds, and an Ocean Front Club House with a bar, lockers, showers, and free WiFi.
What water park amenities does Sandos Caracol Nature Resort & Water Park offer?
Sandos Caracol Nature Resort & Water Park offers free water park access included for all guests, with two outdoor pools, five hot tubs, and a swim-up bar. Slide access is based on height rather than age, and the Aqua Park area typically operates from 9:00 a.m. to 5:00 p.m.
What dining options are available at Sandos Caracol Nature Resort & Water Park?
Sandos Caracol Nature Resort & Water Park features multiple on-site venues, including La Laguna, an international buffet; La Toscana, an Italian trattoria; Las Máscaras, a Mexican buffet restaurant; El Templo, a teppanyaki restaurant; and El Nido, a taqueria-style outlet, plus additional bars and lounges throughout the property.
Does Sandos Caracol Nature Resort & Water Park allow pets?
No, Sandos Caracol Nature Resort & Water Park does not allow pets, and the Select Club Adults Only area specifically does not permit dogs.
Is Wi-Fi available at Sandos Caracol Nature Resort & Water Park?
Yes, Sandos Caracol Nature Resort & Water Park provides free WiFi in public areas, and guests staying in the Select Club also enjoy complimentary WiFi within their exclusive pool and beach club spaces.
How far is Sandos Caracol Nature Resort & Water Park from the airport?
Sandos Caracol Nature Resort & Water Park is located about 45 minutes from Cancún International Airport (CUN), the nearest major airport, and roughly 15 minutes from downtown Playa del Carmen.
Does Sandos Caracol Nature Resort & Water Park allow spring breakers or student groups?
No, Sandos Caracol Nature Resort & Water Park does not allow groups of students or spring breakers, and guests attending conventions may be subject to higher room rates if found on-site.
What spa and wellness facilities does Sandos Caracol Nature Resort & Water Park offer?
Sandos Caracol Nature Resort & Water Park features Spa del Mar, offering massages, body and face therapies, and treatments inspired by a Maya temazcal ceremony. The spa includes an outdoor hydrotherapy area, saunas, steam baths, a gym, and a spinning room, typically open from 9:00 a.m. to 8:00 p.m.
Does Sandos Caracol Nature Resort & Water Park offer wedding venues?
Yes, Sandos Caracol Nature Resort & Water Park offers three ceremony locations, including a natural cenote setting, a beachfront gazebo, and a rooftop terrace with ocean views that can accommodate up to 100 guests. The resort also welcomes LGBT couples as an IGLTA-affiliated property.