Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710, Mexico

Eco Family Penthouse

687 sq. ft. / Garden View / 5 Guests / 1 King Bed and 1 Twin Bunk Bed

The Eco Family Penthouse at Sandos Caracol Nature Resort & Water Park gives families a spacious 687 sq. ft. setting surrounded by a calming Garden View. Designed for guests who want extra room to relax together, this penthouse-style accommodation brings a sense of privacy and ease within the resort’s natural environment. The layout offers space for the family to settle in comfortably after days spent enjoying the resort, while the bathroom provides the convenience needed for a shared family stay. Your stay is part of the all-inclusive experience at Sandos Caracol Nature Resort & Water Park, so meals, drinks, and resort enjoyment are built into the rhythm of your vacation. From relaxed mornings to easy evenings, the Eco Family Penthouse lets families focus on spending time together in a nature-filled setting.

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FREQUENTLY ASKED QUESTIONS
Eco Family Penthouse FAQs

This room’s garden view brings a calming, tree-lined backdrop right outside your window, fitting with the resort’s wider setting where rooms are surrounded by jungle scenery. Every Eco Family room category, including the Penthouse, comes with a balcony or terrace, so you get a private outdoor spot to enjoy that greenery each morning and evening.

Altogether the Eco Family Penthouse sleeps up to five guests, making it a practical fit for two adults and up to three children.

Yes — a private balcony or terrace is included with this category, as it is across the Eco Family rooms at the resort. It’s the kind of space families use for a quiet coffee before the water park opens or to unwind together once the kids have worn themselves out for the day.

Because the Penthouse is built as two separate bedrooms, it comes with two full bathrooms — the Eco Family Suite and Penthouse categories are noted for family bathrooms with two showers, one attached to the master bedroom with double sinks and one serving the children’s room. That setup makes it far easier for a family to get ready at the same time.

Both categories share the same king-bed-plus-bunk-bed setup for families, but the Eco Family Suite is arranged as one room with a private plunge pool on the balcony, while the Penthouse separates the primary bedroom and the children’s bunk room into their own spaces, each with its own bathroom. For families who want more privacy and a bit more breathing room between the adults’ space and the kids’ space, the Penthouse layout is the better step up.

Along with the all-inclusive meals and drinks that come with every stay, the room itself includes a stocked minibar, in-room Wi-Fi, an in-room safe, a TV, and a shower, plus the standard air conditioning, iron and ironing board that come with every Eco Family room. Guestrooms in this family section are also set up with round-the-clock room service and bathrobes for extra comfort during the stay.

This one is built with families in mind — the separate bunk bedroom for up to three children alongside the king-bed master bedroom, and a maximum occupancy of five guests, point squarely at multi-generational or family bookings rather than a couples’ getaway. The extra separation between bedrooms also makes it comfortable for a longer family stay, since parents and kids each get their own space to retreat to.

Sandos Caracol is laid out so that pools, bars, the gym, the spa, and restaurants are all easily reached on foot from the guestrooms. The Eco Family Penthouse sits within the resort’s family section, keeping the Aquapark and family dining options within easy walking distance.

The property is divided so that the family section with the water park sits apart from the Select Club area reserved for adults, which means the family side carries more day-to-day activity and kids’ energy — exactly what most guests booking an Eco Family Penthouse are looking for. If you want built-in excitement for children rather than a hushed retreat, this is the livelier, family-focused side of the resort.

Each bedroom in the Penthouse gets its own 50-inch LED TV and a Bluetooth music system, not just a shared television, which is a nice touch for parents and kids with different evening routines. Every Eco Family room category also comes standard with an iron, ironing board, and hair dryer, small details that matter on a longer family trip.

Sandos Caracol Nature Resort & Water Park

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