Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710, Mexico

Eco Family Penthouse

322 sq. ft. / Garden View / 5 Guests / 1 King Bed and 1 Twin Bunk Bed

The Eco Family Penthouse at Sandos Caracol Nature Resort & Water Park is a 322-sq.-ft. retreat designed for families who want a comfortable base within the resort’s natural Riviera Maya setting. Step out onto the balcony for garden views, then come back inside to cool air conditioning, a ceiling fan, blackout drapes and daily housekeeping that keeps the space feeling fresh throughout your stay. The bedroom layout includes 1 King Bed and 1 Twin Bunk Bed, accommodating up to 5 guests. A laptop-friendly workspace and desk make it easy to keep devices or travel plans organized, while free WiFi, a plasma TV with satellite channels, a phone and a laptop-compatible in-room safe add practical convenience. The private bathroom has a shower only, with towels, bathrobes, a hair dryer, soap, shampoo and free toiletries provided. You’ll also find an iron and ironing board, bedsheets, toilet paper and thoughtful in-room essentials for an easy family stay. Your room forms part of the all-inclusive experience at Sandos Caracol Nature Resort & Water Park, where dining options include Italian-style buffets, Brazilian steakhouse dining, à la carte choices, Asian cuisine, vegan cuisine, Mexican food, beach bars and pool bars. In the room, a coffee/tea maker and minibar stocked with free items are included for relaxed moments between resort activities. Guests can also enjoy value-added resort experiences such as the water park, cenotes and eco-activities, with schedules that may vary due to maintenance without affecting the all-inclusive plan.

What's included in this room?

More rooms and suites:

BOOK YOUR STAY NOW

Questions? Contact Us!

FREQUENTLY ASKED QUESTIONS
Eco Family Penthouse FAQs

The room opens onto a private furnished balcony with garden views, overlooking Sandos Caracol’s lush jungle-edge landscaping rather than the ocean. It’s a peaceful, green outlook that suits families who want a quiet retreat to return to after a day at the water park, and it keeps the room cooler and shaded thanks to the surrounding vegetation.

The Eco Family Penthouse features 1 King Bed and 1 Twin Bunk Bed, making it ideal for a family of up to five guests. The bunk configuration works particularly well for two children or teens sharing the room while parents take the king bed, giving everyone their own space in a compact footprint.

Yes, the room includes a private balcony that looks onto the resort’s garden grounds. It’s best used as a quiet spot for morning coffee or unwinding in the evening, rather than a lounging area with a view of the pools or beach, since those amenities are a short walk from this room category.

The bathroom is a private en-suite with a shower only (no bathtub), stocked with bathrobes, hair dryer, soap, shampoo and free toiletries. Towels and toilet paper are replenished with daily housekeeping, so the space stays fresh and ready throughout a family stay.

At 322 sq. ft., this category is designed specifically for families, pairing a king bed with a twin bunk bed to sleep up to five guests, which sets it apart from standard doubles built for couples. Guests wanting more space or an adults-only setting would look toward the resort’s Select Club section, while this penthouse keeps families together in one comfortable room close to the resort’s family-oriented activities.

Guests in the Eco Family Penthouse enjoy the full all-inclusive plan, with access to the resort’s Italian-style buffets, Brazilian steakhouse dining, Mexican and Asian a la carte restaurants, vegan cuisine, and the resort’s beach and pool bars. The water park, cenotes and eco-activities are also part of the value-added experience, along with the in-room stocked minibar and coffee/tea maker for between-meal moments.

Yes, the twin bunk bed and five-guest capacity make this one of the resort’s most practical family layouts, and its proximity to the water park and Kids Club activities means less walking with tired kids at the end of the day. The garden-facing balcony also offers a quieter retreat compared to rooms directly above busy pool areas.

Sandos Caracol Nature Resort & Water Park sits directly on a white-sand beach, and the property’s pools, water park and dining venues are all reachable on foot from the room, since the resort is arranged around a central network of paths through its jungle and mangrove setting. The exact walk varies by building location within the resort’s garden zones.

Because the bathroom has a shower only rather than a tub, guests who prefer a bath should factor that in when choosing this category. The room also comes with a laptop-friendly workspace and desk, which is handy for parents who need to check emails or plan day trips while the kids relax, plus a laptop-compatible in-room safe for valuables during pool and water park days.

Yes, the combination of daily housekeeping, a stocked minibar, blackout drapes for better sleep, and a dedicated workspace makes this room comfortable for stays beyond a quick weekend. Its all-inclusive dining access and on-site water park mean families can settle in for a week without needing to leave the resort grounds often.

Sandos Caracol Nature Resort & Water Park

BOOK YOUR STAY NOW

Questions? Contact Us!

Close